Your employees are knowledgeable but equally important they effectively communicate their knowledge to the customer. I was impressed that the sales person "Becky" initiated the discussion of my job so that I could make an informed decision. Your technician "Dave" arrived exactly when I was told he would arrive. Excellent customer service and scheduling. Very respectful of customer's time. I will only use Wayne Dalton of Syracuse and confidently recommend you. Gary C. - Fayetteville, NY